“Creating a Win-Win Brand/Blogger Relationship” Social Media has changed the buying process as we know it. Celebrity endorsements are not as effective as they used to be and brands know it. Bloggers are the new trusted influencers in town. According to recent studies bloggers are perceived by consumers as trusted advisors in key stages of continue reading
The Word of Mouth Marketing Association’s annual Summit is the premier marketing conference designed to help marketers engage with their customers in social media and beyond. All marketers want to have a Talkable Brand – one that gets customers talking both online and offline. Social media is critical in achieving this, but the smartest marketers continue reading
“The New Metrics of Social Success“ As social media continues to become more ingrained into the fabric of today’s marketing efforts, being able to provide accurate and relevant ways to measure efforts remains a top priority. Today’s bloguera needs to make sure that the value of her efforts are being recognized. What’s the best way continue reading
WOMMA Talkable Brands Exchange “WOM and Social Media at the Center of the Marketing Mix: Making it Work Organization-Wide” Nearly every organization or brand has begun realizing the power and impact of word of mouth and social media. Many are embracing what experts have been predicating– a fundamental shift in how brands go to market continue reading
Perspectives from The Social CEO This panel discussion will explore how trends in social influence and social engagement are building new markets, creating new business models and changing how marketers engage consumers. Leading Social CEO’s including Michael Delasandro, CEO of Where I’ve Been; Lance Neuhauser, CEO of The Echo System; and Matt Moog, CEO of Viewpoints will continue reading
The Art of Advocacy & Danger of Detraction Influential voices can play a significant role in shaping and driving a brand’s reputation online. Advocates are great to see in action, but few brands make the most of their biggest fans’ conversations. Conversely, the smallest detractor can quickly snowball into a destructive army. Knowing who these continue reading
Developing An Enterprise Wide Social Media Solution Putting in place an enterprise-wide social media strategy is certainly a daunting challenge. With a typically massive variety of “social” projects across an enterprise, multiple stakeholders, uncertainty around how to set objectives and evaluate success, huge needs for education and training, as well as unclear lines of authority continue reading
Frito-Lay Chip Buffet and Blogger Networking Frito-Lay invites you to a ‘Perfect Pairings Chip Buffet’. Sample a variety of Frito-Lay chips made with all natural ingredients and tasty dips created by chefs in the Frito-Lay Flavor Kitchen as you mingle with other Social Media Week attendees. Enjoy beer and wine along with your Frito-Lay chips and continue reading
Questions, Complaints…Compliments! Transforming Consumer Comments into Powerful Brand Conversation Protecting your brand reputation online isn’t just about being ready for a crisis. It’s how you engage each day with people who want to share their thoughts and experiences about your brand – good and not-so-good. This session will explore the best ways to arm your continue reading
From Social Media to Social Business There’s a shift towards Social Business where all aspects of business will use social technologies to have conversations with customers, stakeholders, business partners, and more. Social Media isn’t about marketing, it’s about conversations. By scaling and governing these conversations we can create context around our product or service that continue reading